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Genesys Cloud CX: Developer Certification Sample Questions (Q35-Q40):

NEW QUESTION # 35
Genesys provides a set of developer tools to test and fine-tune your requests to access Genesys Cloud CX APIs.
Select all the developer tools in the following list. (Choose three.)

A. Archy
B. Reports
C. Notifications
D. API Explorer

Answer: A,C,D

Explanation:
API Explorer: This tool allows developers to interactively explore and test Genesys Cloud CX APIs, facilitating the development and debugging of API requests.
Notifications: This feature enables developers to subscribe to event notifications from Genesys Cloud CX, allowing real-time monitoring and response to system events.
Archy: A command-line tool provided by Genesys for managing and deploying Architect flows, aiding developers in automating flow deployment processes.

NEW QUESTION # 36
When you reply to an email message, you can attach a file to send with the email reply.
What is the maximum message size, including attachments? How can you work around this limitation?

A. 20 MB per message (after base64 encoding) You can work around this limitation by including links to any third-party cloud storage service.
B. 20 MB per message (after base64 encoding) You can work around this limitation by splitting the files and sending several email interactions.
C. 40 MB per message (after base64 encoding) with no workaround
D. 40 MB per message (after base64 encoding) You can work around this limitation by including links to large documents stored in Content Management.
E. 5 MB per message (after base64 encoding) with no workaround.

Answer: D

Explanation:
Genesys Cloud CX enforces a maximum outgoing message size of 40 MB, including attachments, after base64 encoding. Base64 encoding increases the size of the original files by approximately 33%, so the combined size of the email body and attachments should be around 29 MB before encoding to stay within the limit. To manage larger files, you can upload them to Genesys Cloud Documents and include links to these documents in your email, effectively bypassing the attachment size limitation.
Reference:https://help.mypurecloud.com/faqs/acd-email-message-attachment-size-limits/

NEW QUESTION # 37
What level of permissions does a user require to view the organization settings?

A. All of the above
B. Agent
C. Admin
D. Supervisor

Answer: C

Explanation:
In Genesys Cloud CX, users require administrative privileges to access and manage organization settings.
This access is typically granted through the Admin role, which provides the necessary permissions to view and modify organization-wide configurations. Agent and Supervisor roles do not inherently possess these permissions.

NEW QUESTION # 38
Which of the following applies to the Notifications API?

A. The ping message will tell you if the authentication token is expired or not.
B. The ping/pong messages will tell you if the socket is dropped or not.
C. There is noping message for Notification APIs.
D. The ping messages are for topic subscriptions.

Answer: B

Explanation:
In the Genesys Cloud CX Notifications API, ping/pong messages are used to check the healthof the WebSocket connection. These messages help detect if the socket is still open or if it has been dropped, enabling appropriate client-side handling.

NEW QUESTION # 39
If you don't pass the paging parameters while querying, the default page size is set to _____.

A. 0
B. 1
C. 2
D. 3

Answer: B

Explanation:
In Genesys Cloud CX, when making API requests that return a list of resources, if you don't specify paging parameters (pageSizeandpageNumber), the system defaults to a page size of 25 results. This means that the response will include up to 25 items per page unless you define otherwise.
Reference:https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/conversation-query

NEW QUESTION # 40
......

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GCX-GCD Pass4sure Dumps Pdf & GCX-GCD Download Pdf

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Genesys Cloud CX: Developer Certification Sample Questions (Q35-Q40):

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